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I have two MCQH29-XDR mezzannie cards in different servers, that suddenly do not appear in device manager, or work at all.

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I have two MCQH29-XDR mezzannine cards, in two different servers, that after a recent cold-boot, no longer appear in device manager.

 

I get no link lights, and no response from any of the firmware tools that I try to query them.

 

I tried to enable "live fish" mode by putting the ignore flash jumper on the card, but still didn't get any results, although there is limited documentation about how to use this.

At least one of these cards was working fine for certain, and I have swapped them between servers to try and isolate the problem.  I have two other machines they could fit in (besides the two that they are in), but I haven't been able to try swapping them in there, to see if it is a pci problem.

 

These cards are in Dell C6100 cloud servers.

 

I would think that if I could reflash the firmware, perhaps they would come back to life, but I don't think I can put the card in a standard PCI slot!

 

Thanks for any ideas!

 

Will


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